Accessibility and Inclusive Design
This section emphasizes our commitment to creating digital experiences that are accessible to all visitors, regardless of their abilities.
The UI and UX of the digital experience should be clear and as simple as possible for all visitors to navigate and explore. For guidelines around UI/UX and Web standards, please refer to the Digital Government Standards or work with the museum's project lead for guidance.
The physical mounting of the experiences will follow Auckland Museums accessibility standards. Our internal production team refers to the Smithsonian Accessible Exhibition Design guidelines in many instances.
Wall Mounted Screens
Solution specification | Priority |
All interactive touch points should be located in the bottom half of the screen so they can be reached by children and people in wheelchairs. | SHOULD |
Side on wheelchair interactive access to touchpoints should be set at a maximum height of 1370mm. | MUST |
Front on touch points should ideally be positioned no higher than 1220mm. | MUST |
If touch points do need to be higher than this, accessibility adjustment should be provided. | MUST |
Discuss gallery design with your Auckland Museum project team to determine whether there is space to turn a wheelchair where the screen will be located. | MUST |
Ensure that lighting and the angle of the screen are considered for accessibility purposes also. | MUST |
Interactive Touch Reach Limits
Any interactive controls must be within the reach range of a wheelchair user and unobstructed by shelves or furniture.
Please work with the museum's project lead for further guidance on interactive touch reach limits.
Audio
Solution specification | Priority |
English closed captions should be attached to all video content with audio. | SHOULD |
Te Reo Māori subtitles should also be added where possible. | SHOULD |
For audio guide users, transcripts for all stops should be available within the web application. | SHOULD |
Visual
Solution specification | Priority |
Buttons and other UI elements must use sufficient contrast against its surrounding colours to be visible to people with low vision or colour blindness. The New Zealand Web Accessibility Guidance project provides guidelines on correct use of contrast on screens. | MUST |
Where possible, include zoom functions into experiences so that vision impaired viewers can better view images and digitally captured objects. | SHOULD |
If not using the Auckland Museum standard typography, ensure that accessible fonts and contrasts are used for ease of user experience. | SHOULD |
Touch
Solution specification | Priority |
Interactive elements such as buttons should not be difficult to select. | SHOULD |
A button or control “hit area” should correspond to the size of the button or control, e.g. the entire button should be clickable, not just the text or icon inside it. | SHOULD |
There should be sufficient space between different buttons and controls to ensure the user can easily select the desired control. | SHOULD |
New Zealand Sign Language
NZSL videos for exhibition labels are included by using the STQRY platform, on which our audio guides are also hosted. Visitors can scan QR codes where available within galleries to access this content on their own devices. Videos are produced by Deaf Aotearoa, and CMS is managed by Auckland Museum's Digital Experience Producer.